Terms of Service

1. Service

The App lets you import, edit and tag short vertical videos with products, and publish them as shoppable widgets on your storefront, along with related analytics. The service is provided "as is" and "as available". We aim for reasonable service continuity but do not guarantee uninterrupted or error-free operation.

2. Account and eligibility

To use the App you must have an active Shopify store and the relevant admin permissions. You are responsible for activity carried out through your account and for your store's compliance with Shopify's policies and applicable law.

3. Acceptable use

You agree not to use the App for unlawful purposes, not to attempt to circumvent its technical limits, access data that is not yours, or compromise its security or availability. You are responsible for having the rights and permissions needed to import and use any video content, including content submitted by third parties through UGC Collect.

4. Pricing and billing

Any fees for the App are handled through Shopify's billing system (Shopify Billing). Pricing, plans and trial periods are shown on the App's Shopify App Store listing and in the App's "Plan" section. Uninstalling the App stops recurring charges according to Shopify's rules.

5. Intellectual property

The App, its code, documentation and associated trademarks remain the property of the provider. These Terms do not transfer to you any rights in the App beyond the limited, revocable license needed to use it with your store.

6. Data

The App processes your store's video, product and interaction data to provide shoppable widgets and analytics. We do not sell personal data. Data processing is described in our Privacy Policy, which forms an integral part of these Terms.

Privacy Policy

7. Warranty disclaimer

To the extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the App's widgets or recommendations will produce any particular commercial results.

8. Limitation of liability

To the extent permitted by law, we will not be liable for indirect, incidental or consequential damages, nor for loss of profit, data or goodwill arising from the use or inability to use the App.

9. Suspension and termination

You may stop using the App by uninstalling it from your store at any time. We may suspend or terminate the service in case of a breach of these Terms or for technical or legal reasons.

10. Changes

We may update these Terms; material changes will be communicated through the App or this page. Continued use after an update constitutes acceptance of the new Terms.

11. Governing law

These Terms are governed by Italian law, without prejudice to any mandatory consumer protection rules. Disputes are subject to the exclusive jurisdiction of the courts of the place where the provider is based.

12. Contact

For support and communications related to these Terms: [email protected]